Refund and Return Policy for Hope Builds Life

Last updated: April 30, 2025

Returns

We want you to be completely satisfied with your purchase from Hope Builds Life. If you are not satisfied for any reason, you may return eligible items within 30 days of receiving your order.

To be eligible for a return:

  • The item must be unused, in its original packaging, and in the same condition that you received it.

  • Proof of purchase (receipt or order confirmation) is required.

Non-returnable items include:

  • Gift cards

  • Downloadable or digital products

  • Personal care items (for hygiene reasons)

  • Sale or clearance items (unless defective or damaged)

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.

  • If your return is not approved, we will notify you via email with the reason.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at info@findhopefor.me with your order details and a photo of the damage or defect.

Return Shipping

  • Customers are responsible for paying return shipping costs unless the item is defective or we made an error in your order.

  • Shipping costs are non-refundable.

How to Start a Return

  1. Email us at info@findhopefor.me with your order number and reason for return.

  2. We will provide you with instructions and a return shipping address.

  3. Please do not send your purchase back to the manufacturer.

Questions?

If you have any questions about our Refund and Return Policy, please contact us at info@findhopefor.me.